So, what happened?


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Mchl
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Message 1 - Posted 12 Jul 2005 13:34:06 UTC

    What was the nature of failure?
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    Message 2 - Posted 12 Jul 2005 13:46:37 UTC

      Last modified: 12 Jul 2005 13:46:58 UTC

      We had a hard disk failure last weekend. Until now we were tring to reach the project's data on the broken disk, but it has completly died. All the user information is lost except the credits, so if you re-register we'll restore everyone's credits.

      Just for the records we have a new raid system set up, so another disk failure is not threating us any more.

      -- Adam

      "It was funnnnn"
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      Message 4 - Posted 12 Jul 2005 13:50:48 UTC

        So I take it the only way is to detach from the project & use the new account ID to reattach...And the over 800 finished & ready to report WU's I have sitting on my hard drives are toast & won't recieve any credit ... :/

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        Message 6 - Posted 12 Jul 2005 14:22:36 UTC

          Last modified: 12 Jul 2005 14:23:21 UTC

          | <i>are toast &amp; won't recieve any credit ... :/</i>

          We do apologise, or to be more precise our burnt hard disk apologises. We don't know any method that could check how many credits are out there so we could grant them, but if anyone knows a FAIR way, how this could be accomplished we are opened for everything...
          And we do will restore your credits that have already been granted!

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          Message 7 - Posted 12 Jul 2005 14:30:09 UTC

            Theres probably no way to do it, I've tried to edit the xml files with the new account # but it still wouldn't accept it. I will just detach and take the loss &amp; start over, thats about all we can do ...

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            Message 8 - Posted 12 Jul 2005 14:32:23 UTC

              in the log there are messages like this:
              12.07.2005 15:00:47|SZTAKI Desktop Grid|Message from server: Can't find host record Invalid or missing account key. Visit this project's web site to get an account key.

              The system could accept this account key (which has been valid before the crash), create a user with this key, and accept the results.

              This is not BOINC like, maybe a lot of work - or impossible. I do not know, but maybe Adam knows :-)

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              Message 10 - Posted 12 Jul 2005 14:55:51 UTC

                | <i>I do not know, but maybe Adam knows :-)</i>

                Seems a good idea for me...we'll do some testing on it and if all is working I'll let you know than if anyone who badly needs those credits can send me back their previous account key and I'll change their new account's key to the old one...

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                Message 12 - Posted 12 Jul 2005 15:26:15 UTC

                  That might work Adam, I don't know. I've already detached &amp; re-attached to the project so the WU's I had are gone already ...

                  Profile Kajunfisher
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                  Message 16 - Posted 12 Jul 2005 17:20:26 UTC

                    Hi Adam,

                    I had finished 3 wu's under my other "account key #" before the crash. The only difference between this one and that one (besides account #'s) is that I spelt my "name" with a capital "K". Is it possible to get those credits? I have both the old and new account numbers. I can email them if that's what you need. Thanks in advance :-)
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                    Message 20 - Posted 12 Jul 2005 18:03:10 UTC

                      Last modified: 12 Jul 2005 18:37:23 UTC

                      Well, I also have several finished WU's on my HDD and credit for it will not be granted - but I think the main reason supporting any research should be to support it! Of course it's nice to get and collect a kind of points for it and to have a comparison to others, but this should not be the main issue.

                      And more, if a project is that new or just started you have to reckon that there can occur problems.. (although this problem was not depending on software)

                      So, keep on crunchin' and start (partially) from scratch! ;)

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                      Message 26 - Posted 12 Jul 2005 19:00:45 UTC

                        You don't actually need to detach. You can just edit the account .xml with your new account key. You will still loose your work though.

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                        Message 29 - Posted 12 Jul 2005 19:20:37 UTC

                          The hosts will need new hostid entries in the project section of client_state.xml, not sure if they will receive one without detach (or removing the hostid from client_state).
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                          cegoth
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                          Message 30 - Posted 12 Jul 2005 19:55:57 UTC

                            All I'm worried about is my past credits that I earned....and even if they can't get that I won't lose sleep.
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                            Message 31 - Posted 12 Jul 2005 20:49:06 UTC

                              Last modified: 12 Jul 2005 20:49:26 UTC

                              | <i>Is it possible to get those credits?</i>

                              Kajunfisher: Have it put in my FIFO job list, which is quite full right now, so be patient.
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                              Message 32 - Posted 12 Jul 2005 20:50:17 UTC

                                Last modified: 12 Jul 2005 20:50:27 UTC

                                | <i>All I'm worried about is my past credits that I earned....and even if they can't get that I won't lose sleep.</i>

                                cegoth: Go and have some sleep, as we've promised, we'll have everyones credit restored.

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                                Message 33 - Posted 12 Jul 2005 20:51:52 UTC

                                  Stardust: thanks, that's what my heart needs in these hard days...
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                                  Message 37 - Posted 12 Jul 2005 20:59:42 UTC

                                    LOL

                                    It's almost 16:00 here. Almost time to get out of work. I think you guys probably need the sleep more then we do.

                                    I'm thinking you interpreted me to be angry but actually I'm not and I think you guys have done a great job of taking care of this and I'm not worried. Take your time with getting any credit back and just worry about the servers and stuff. That should be your first priority. Project first and whiny people like us last. Now you guys go to bed because it has to be late there...22:00 or 23:00 or something. :) Cya tomorrow.

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                                    Message 38 - Posted 12 Jul 2005 21:03:43 UTC

                                      Your right Heff, but like you said you lose any work thats there, I did that and the WU's that were finished and ready to report disappeared but apparently they never made it to the Server because I don't show them in my Account ...
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                                      Ageless
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                                      Message 40 - Posted 12 Jul 2005 21:21:12 UTC

                                        Trying to get the server to recognize units still on people's PCs, even if you manage to get their keys to work for their accounts, is as far as I know impossible without the data on the broken harddrive.

                                        Only the server knew which files it had sent to whom. By trying to return them/report them, people may claim they got the files in the first place, but without the data on the harddrive backing it up, it won't be accepted.

                                        So Adam, you never heard of backing up, ey? ;)
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                                        Message 47 - Posted 12 Jul 2005 22:02:02 UTC

                                          Trying to get the server to recognize units still on people's PCs, even if you manage to get their keys to work for their accounts, is as far as I know impossible without the data on the broken harddrive.
                                          =========

                                          Your right too Ageless, I thought about it before detaching all my PC's and figured unless the server has a record of the WU's sent to me then it's not going to give me any credit anyway. So I just went ahead and took the loss &amp; started over ...

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                                          Message 54 - Posted 12 Jul 2005 22:59:19 UTC

                                            :-) Thanks Adam :-)

                                            I'm patient, besides, it was only 3 wu's... I was just curious about it since someone else had mentioned trying that.

                                            Thanks again for your time,

                                            James
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                                            Message 57 - Posted 12 Jul 2005 23:41:17 UTC

                                              I see our team credits look to be restored. What information do you need on our individuals? do you need the old keys? the old registration number? just the e-mail address? i can supply whatever you need.

                                              Congrats on getting back up. I was impressed on how your group kept everyone informed at what was going on. Some other BOINC projects (who will remain nameless) do not communicate at all and thats frustrating above all else.

                                              Welcome back
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                                              Message 61 - Posted 13 Jul 2005 6:00:54 UTC

                                                True.
                                                I guess SZDG may be now awarded "Best Crash Recovery" award for the way the team has been dealing with the problem from the very begining, and for effort to restore our credits.
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                                                Message 63 - Posted 13 Jul 2005 8:44:04 UTC

                                                  <i>I guess SZDG may be now awarded "Best Crash Recovery" award for the way the team has been dealing with the problem from the very begining, and for effort to restore our credits.</i>

                                                  Very true. A fantastic response to getting things up and running again. Way to go!

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                                                  Message 65 - Posted 13 Jul 2005 9:23:11 UTC

                                                    Last modified: 13 Jul 2005 10:01:12 UTC

                                                    and for effort to restore our credits.
                                                    ==========

                                                    It looks like they are trying at least, I just noticed that I got a lot of the Credit back I had before the Server went down, I think I lost about 1500 Credits though ...

                                                    And I will give them credit also for getting the Server back up in a timely manner so we can continue to process WU's for the Project ...

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                                                    Message 68 - Posted 13 Jul 2005 12:02:39 UTC

                                                      | <i>"Best Crash Recovery"</i>

                                                      Nice, thank you so much!
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                                                      Message 71 - Posted 13 Jul 2005 13:37:56 UTC

                                                        Last modified: 13 Jul 2005 13:38:20 UTC

                                                        | <i>I see our team credits look to be restored. What information do you need on our individuals? do you need the old keys? the old registration number? just the e-mail address? i can supply whatever you need. </i>

                                                        No information is needed from you, I just need a script that does the work, cause I won't update 500 users info by hand. We are working on the script now, and if it's ready everyone will have his/her credits back in a blink of an eye...
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                                                        Message 76 - Posted 13 Jul 2005 14:18:12 UTC

                                                          User credit informations have been restored, I kindly ask everyone to check his/her credit and if something is missing drop me a mail at (kadam at sztaki.hu)
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                                                          Message 78 - Posted 13 Jul 2005 14:36:47 UTC

                                                            Thanks Adam, I'm not even going to worry about if my Credit is okay because it looks close enough. It looks like I even got Credit for all the finished WU's I had on my hard drives while the Server was down ... Maybe because they were all uploaded to the Server somehow they got Reported even though I didn't think they did ...

                                                            My Teams Credits are still not correct though ...

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                                                            Message 87 - Posted 13 Jul 2005 16:09:23 UTC

                                                              Adam,

                                                              Just to clarify and confirm. The old kredit was added back to the haszon Összes kredit and will NOT show up in the individual megtekintése of the számítógépek. ;-) Correct?

                                                              Thanks for your extra effort -- Skip
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                                                              Message 88 - Posted 13 Jul 2005 16:11:52 UTC

                                                                | <I>;-) Correct?</i>

                                                                That is right...!

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                                                                Message 93 - Posted 13 Jul 2005 18:14:05 UTC

                                                                  Will new XML files fly out the door tonight, after you've updated everything? It would be nice to be able to add this project to Neil's One signature again, without showing me as Michael. ;)
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                                                                  Message 99 - Posted 13 Jul 2005 20:21:19 UTC

                                                                    The "lost" granted Credit is back :D
                                                                    Still I lost ±10 done WU (uploaded them an hr orsow before the crash and it was never granted so I think the crash was already busy), but never mind, life goes on.
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                                                                    Message 103 - Posted 13 Jul 2005 22:30:02 UTC

                                                                      Last modified: 13 Jul 2005 22:31:03 UTC

                                                                      nagyon szépen köszönöm for restoring the credits, very impressive response

                                                                      ( i hope the online translater got that right =) )

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                                                                      Message 122 - Posted 14 Jul 2005 11:49:28 UTC

                                                                        Thanks for getting the credits back.
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                                                                        Message 124 - Posted 14 Jul 2005 11:57:54 UTC

                                                                          Last modified: 14 Jul 2005 12:10:48 UTC

                                                                          <i>Will new XML files fly out the door tonight, after you've updated everything? It would be nice to be able to add this project to Neil's One signature again, without showing me as Michael. ;)
                                                                          ---------------
                                                                          Jord </i>

                                                                          same problem here.

                                                                          @ Adam
                                                                          When you wish to add a Project to your account (boinc.mundayweb.com), you need to enter your Account ID.
                                                                          The search is performed on the stats obtained from the XML data files and unluckily the account ID is not "me" and shows somebody named Steven...

                                                                          edit : i had an account here before the crash

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                                                                          Message 130 - Posted 14 Jul 2005 15:01:42 UTC

                                                                            Sorry if i'm pointing out the obvious or this is what nightbird was getting at =) After the crash and resigning up my id changed from 73 to 75 and i had to change this in my sig account to get the right credit.
                                                                            If you don't fix that then you will get someone elses.

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                                                                            Message 135 - Posted 14 Jul 2005 16:00:19 UTC

                                                                              <i>Will new XML files fly out the door tonight, after you've updated everything? It would be nice to be able to add this project to Neil's One signature again, without showing me as Michael. ;)
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                                                                              Jord</i>

                                                                              BOINC Synergy sig ok, so I think we gotta wait for Neil Munday to update... soon i bet.
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                                                                              Message 139 - Posted 14 Jul 2005 17:54:36 UTC

                                                                                <i>nagyon szépen köszönöm for restoring the credits, very impressive response

                                                                                ( i hope the online translater got that right =) )</i>

                                                                                Hey, that's cheating ;-)

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                                                                                Message 163 - Posted 15 Jul 2005 8:39:06 UTC

                                                                                  | <i>nagyon szépen köszönöm for restoring the credits</i>

                                                                                  Nagyon szívesen...:)
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                                                                                  Message 680 - Posted 14 Aug 2005 18:16:54 UTC

                                                                                    Adaaaaaaaaaaaaaaaaaaaaaam,

                                                                                    The queue is empty. We need more WUs, pleeeeeeaaaaaase ;-)


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                                                                                    Message 681 - Posted 14 Aug 2005 19:43:58 UTC

                                                                                      Lol
                                                                                      but indeed, We need mooorrrreeee wus ;)
                                                                                      Sommes nous trop rapides maintenant ?
                                                                                      (we are too fast now ?)
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                                                                                      Message 682 - Posted 14 Aug 2005 19:53:40 UTC

                                                                                        Last modified: 14 Aug 2005 19:58:19 UTC

                                                                                        It's Sunday. Even the servers take some rest ;-)
                                                                                        Trop rapide? Je crains que non. Adam parlait de plusieurs millions de WU... (pour la 11ème dimension).


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                                                                                        Message 684 - Posted 14 Aug 2005 23:56:57 UTC

                                                                                          Last modified: 14 Aug 2005 23:59:34 UTC

                                                                                          <i> It's Sunday. Even the servers take some rest ;-)
                                                                                          Trop rapide? Je crains que non. Adam parlait de plusieurs millions de WU... (pour la 11ème dimension).</i>

                                                                                          Avec plusieurs millions de wus, Repos... interdit ! "grin"
                                                                                          (rest... forbidden)
                                                                                          Je n'ose pas penser à une 12ème dimension, çà va devenir complètement fou ! ;)


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                                                                                          Message 685 - Posted 15 Aug 2005 5:43:13 UTC

                                                                                            Mais c'est pas vrais!

                                                                                            Je voulais juste me faire une ou deux de ces petites, mais ou sont donc passé
                                                                                            ces millions? Vous les avez tous calculer? Bande de votours..

                                                                                            Le validateur, lui aussi il est nem fut.:(
                                                                                            Domage.

                                                                                            J'essaie toujours de comprendre la premiere dimension et voilà qu'ils parlent de la 12ème.

                                                                                            Allez, bonne journée et à bientôt


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                                                                                            Message 688 - Posted 15 Aug 2005 14:30:04 UTC

                                                                                              Yes, I have promissed more WUs, but we have to change the quorum and others once again, for the credits to be granted correctly. I'll fix it now, and than you'll have your WUs. Tons of them. :)
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                                                                                              Message 693 - Posted 15 Aug 2005 15:50:06 UTC

                                                                                                Aaaaaaaaaaaaaaah.......thanks ;-)


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                                                                                                Message 696 - Posted 15 Aug 2005 19:22:19 UTC

                                                                                                  Adam, next time please inform us in advance if you will kill the WU production (or any other changes). As you can see we all hate when there is no information about what's going on.

                                                                                                  Thank you.
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                                                                                                  Message 697 - Posted 15 Aug 2005 19:41:50 UTC

                                                                                                    Alright, sorry fellow users. But this time there is no WU cancelled. I've managed to solve the problem without deleting/executing/killin anything/anyone &gt;)
                                                                                                    The only thing remaining for tomorrow is to grant all the credits that has been claimed but hasn't been granted yet, as a result of the too many results problem. I'll do it tomorrow, but please be patient, 'cause in the morning I've to go to the US embassy for visa application and I can't tell you how long it will take.
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                                                                                                    Message 701 - Posted 16 Aug 2005 18:10:07 UTC

                                                                                                      US Embassy visa line = take all day. Possibly as bad as US drivers license lines! :-)

                                                                                                      When are you going to come over, and what part of the US are you visiting?

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                                                                                                      Message 702 - Posted 16 Aug 2005 18:53:16 UTC

                                                                                                        | <i>US Embassy visa line = take all day.</i>

                                                                                                        True! But it was so much funnn, like everything else! :) Visa officers are all americans and if the applicant can't speak English, they have to talk Hungarian, which can be heard by all the people waitin' around. They were trying hard, but I was rolling on the floor laughing, while listening to them. :)

                                                                                                        Ahm, I'm going in mid september to Worcester in the Boston area.
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